Privacy Policy

1. Information We Collect

We may collect the following types of information when you use Gluco AI:

• Personal Information: name, email address, contact details.
• Health Data: blood sugar readings, insulin usage, medications, food logs, activity, and other diabetes-related data you choose to provide.
• Device Data: device type, operating system, app usage statistics, IP address.
• Payment Data (if applicable): collected securely via third-party payment processors.

2. How We Use Your Information

We use your information to:

• Provide, improve, and personalize Gluco AI services.
• Analyze trends and improve AI-based recommendations.
• Communicate with you about updates, support, and promotions (if you opt-in).
• Comply with legal obligations.

3. Data Sharing & Transfers

• We do not sell your personal data.
• We may share data with trusted service providers (cloud hosting, analytics, support) who are bound by confidentiality and security obligations.
• Your data may be transferred to and processed in the United States, Europe, or other jurisdictions. We take reasonable measures to ensure your data is protected wherever it is processed.

4. CCPA Compliance (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it.
• Right to request deletion of your personal information.
• Right to opt out of the sale of personal information (we do not sell personal data).
• Right to non-discrimination for exercising your privacy rights.

You may exercise these rights by contacting us at privacy@myglucoai.com.

5. GDPR Rights (EEA, UK Users)

If you are located in the European Economic Area (EEA) or UK, you have the following rights:

• Right of access to your data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restrict or object to processing.
• Right to data portability.

You may exercise these rights by contacting privacy@myglucoai.com.

6. Data Retention

We retain your data only for as long as necessary to provide Gluco AI services or comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Security

We implement reasonable technical and organizational safeguards to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Gluco AI is not directed to children under 13 (or under 18 where local law applies). We do not knowingly collect personal data from children.

9. Contact Information

For data access, correction, or deletion requests, please contact:

privacy@myglucoai.com

For general data protection questions, please contact our Data Protection Officer:

dataofficer@myglucoai.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and on our website with a revised effective date.