Terms of Service

Last updated: 17 August, 2025

Welcome to Gluco AI! These Terms of Service ("Terms") govern your access and use of the Gluco AI mobile application, website, and related services ("Service"). By creating an account or using Gluco AI, you agree to these Terms. If you do not agree, please do not use our Service.

1. Eligibility

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use Gluco AI.
  • If you use Gluco AI on behalf of another person, you represent that you have their consent.

2. Our Service

Gluco AI provides AI-powered tools to help people with diabetes track, predict, and manage their blood glucose levels.

  • Not Medical Advice: Gluco AI is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor before making medical decisions.
  • We may update or improve the Service at any time. Features may change without prior notice.

3. User Responsibilities

You agree to:

  • Provide accurate and truthful information when creating your account.
  • Use the Service only for lawful purposes.
  • Not misuse or attempt to disrupt the Service.

4. Subscriptions and Payments

  • Some features of Gluco AI may require a paid subscription.
  • Subscription fees, billing cycles, and cancellation policies will be disclosed at purchase.
  • Payments are processed through third-party providers. We do not store your financial information.

5. Privacy and Data

Your privacy matters to us. Please review our Privacy Policy to understand how we handle your data.

By using Gluco AI, you consent to your data being processed and transferred to servers located in the US, Europe, or other jurisdictions, subject to reasonable security measures.

6. Termination

We may suspend or terminate your access if you:

  • Violate these Terms,
  • Misuse the Service, or
  • Fail to pay subscription fees.

You may stop using Gluco AI at any time and request account deletion by contacting us at privacy@myglucoai.com.

7. Disclaimers & Limitation of Liability

  • The Service is provided "as is" without warranties of any kind.
  • We do not guarantee accuracy of predictions, alerts, or insights.
  • To the maximum extent permitted by law, Gluco AI is not liable for any damages arising from your use of the Service.

8. Compliance with Local Laws

  • If you are a California resident, you are considered "potentially CCPA" and may exercise rights under the California Consumer Privacy Act by contacting us at privacy@myglucoai.com.
  • Users in other regions may also have rights depending on local data protection laws.

9. Governing Law & Disputes

  • These Terms are governed by the laws of Kerala, India.
  • Any disputes shall be resolved in the courts of Kerala, India.

10. Contact Us

For any questions regarding these Terms, please reach us at:

Data Officer Contact: dataofficer@myglucoai.com

Privacy & Data Requests: privacy@myglucoai.com